Shipping Policy

Effective Date: [Effective Date]

Thank you for shopping with Everoak Living. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–10 business days

• Canada: 7–15 business days

• Europe: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Other International Destinations: 10–20 business days

Delivery estimates are not guaranteed and may be affected by weather, customs processing, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (when available). You can use this information to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Everoak Living is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help determine an appropriate resolution.

International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including severe weather, customs inspections, transportation disruptions, or carrier-related issues.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Everoak Living

Email: [Email Address]